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Macros
Macros
Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
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Keys:web based help desk windows hot key help desk software keyboard shortcut macro Macros help desk solution

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The Help Desk Toolkit
The Help Desk Toolkit
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
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Keys:desk computer applicationhelp desk desk dms help
Help Desk for IIS
Help Desk for IIS
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.
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Keys:helpdesk help desk support desk web based web-based help desk support deskhelp desk helpdesk

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Call Centre
Call Centre
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers ...
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Problem Solved
Problem Solved
Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting ...
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Keys:Help Desk inventory Web enabled help desk inventoryHelp Desk customer support customer support Web enabled help desk
VersaSRS Help Desk 3.2.2
versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.
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Keys:call centre web logs time issue management thin client contact centre web based
ReadyDesk
ReadyDesk
Web based Call Tracking and Help Desk software that helps companies streamline their support processes ...
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Keys:helpdesk web helpdesk tracking support customer support web interface help
Random Password Manager
Random Password Manager
Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.
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Keys:Passwords XP MicrosoftSQL Server forgot password HIPAA single sign on SAM
AccessAble Help Desk Pro Edition
AccessAble Help Desk Pro Edition
An affordable, network ready,desktop and browser based program that let's you quickly record ...
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Keys:customer support web enabled help desk help desk web enabled help desk customer supporthelp desk computer inventory support requests
Been There Done That
Been There Done That
Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, ...
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Keys:help desk computer inventory IT help desk computer inventoryhelp desk customer support customer support IT help desk
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